1 Executive jobs

Position Summary The Director of Digital Commerce is responsible for driving revenue growth across all digital sales channels, including eCommerce, phone sales, live chat, and online merchandising. This leader oversees both the Internal Sales Call Center and Website Merchandising teams, ensuring a seamless customer experience that maximizes conversion, average order value (AOV), units per transaction, and customer lifetime value. The role combines commercial strategy, digital merchandising, sales optimization, customer experience, and analytics to accelerate growth in both consumer and professional (Pro) customer segments. Key Responsibilities Revenue Growth & Digital Sales Strategy Develop and execute digital commerce strategies that increase revenue across website, phone, chat, and other online sales channels. Drive improvements in key performance metrics including: Conversion Rate Average Order Value (AOV) Units/Items per Order Revenue per Visitor Customer...