American Standard
Salem, OH, USA
Technical Service Agent About American Bath Group (ABG) American Bath Group (ABG) is a leading North American manufacturer of bathware and building-product solutions, serving residential and commercial customers nationwide. Our portfolio of trusted brands is built on quality, reliability, and a strong commitment to customer satisfaction. Our mission is simple: to make a positive impact on people’s lives . We achieve this through innovation, service excellence, and a culture rooted in Integrity, Transparency, and Servant Leadership . Position Summary The Technical Service Agent is the primary point of contact for customers, field technicians, and internal teams to resolve post-sale product and service issues. Based in Salem, OH , this role blends technical troubleshooting, customer communication, and cross-functional coordination to ensure timely, effective issue resolution while meeting service-level expectations. This role is ideal for a customer-focused...
|
Customer Service
|