2 jobs found

Technical Service Agent About American Bath Group (ABG) American Bath Group (ABG) is a leading North American manufacturer of bathware and building-product solutions, serving residential and commercial customers nationwide. Our portfolio of trusted brands is built on quality, reliability, and a strong commitment to customer satisfaction. Our mission is simple: to make a positive impact on people’s lives . We achieve this through innovation, service excellence, and a culture rooted in Integrity, Transparency, and Servant Leadership . Position Summary The Technical Service Agent is the primary point of contact for customers, field technicians, and internal teams to resolve post-sale product and service issues. Based in Savannah, TN , this role blends technical troubleshooting, customer communication, and cross-functional coordination to ensure timely, effective issue resolution while meeting service-level expectations. This role is ideal for a customer-focused...

Logistics Specialist About American Bath Group (ABG) American Bath Group (ABG) is a leading manufacturer of high-quality bathing products , dedicated to innovation, craftsmanship, and customer satisfaction. With trusted brands and a strong commitment to excellence, safety, and sustainability, we create products that enhance everyday life. At ABG, we value teamwork, integrity, and continuous improvement —making this a great place to build your career in manufacturing and logistics. Position Summary We’re looking for a Logistics Specialist to join our Jackson, TN team. In this role, you’ll coordinate communication between drivers, customers, and third-party carriers to ensure efficient, on-time delivery of goods. The Logistics Specialist role is fast-paced and hands-on, requiring strong communication, organization, and problem-solving skills. What You’ll Do Schedule and dispatch outbound shipments and assign drivers or contract carriers. Ensure compliance...