2 Customer Service jobs

The Customer Service Specialist will be the expert that customers can contact for questions about our products or their project. You will talk to some people who are in need of help and guidance. We want you to be “THE EXPERT” that guides, educates, and reassure our customers. Primary responsibilities Provide expertise about product and resources available to customers. Propose additional / alternate products to customers on the phone or that have already placed an order aiming at increasing the order value. Respond to customer inquiries: This can happen through various channels like phone, email, live chat, and social media. The CSS needs to understand the customer's issue quickly and clearly. Resolve customer issues: The CSS should have strong problem-solving skills to diagnose the issue, research solutions and offer helpful guidance. This might involve troubleshooting product issues, processing returns, issuing refunds or providing replacement parts. Provide accurate...

Launch Your Career in Marketing, Sales & Leadership Are you confident, driven, and ready to turn ambition into opportunity? Dreamline Marketing is expanding, and we’re looking for motivated individuals who want more than just a job, they want a career with momentum. We are a fast-growing, results-driven marketing firm partnering with nationally recognized brands to create impactful, face-to-face customer experiences. As a Sales Development Representative, you’ll be on the front lines—building relationships, generating new business, and driving revenue growth. What You’ll Be Doing Represent well-known client brands in high-traffic retail environments Engage face-to-face with customers to educate, excite, and build interest Identify customer needs and generate qualified leads for the sales team Collaborate with a competitive, goal-oriented team to exceed targets Support sales growth, brand awareness, and customer acquisition initiatives Who We’re Looking For Strong...