Inside Sales Representative

Outbound Business Development

Vintage Tub & Bath | Vintage Pro Program

Position Summary

Vintage Tub & Bath is seeking a proactive Inside Sales Representative to generate new business through outbound cold calling and professional account development.

This role focuses on identifying contractors, bathroom remodelers, plumbers, interior designers, builders, and other trade professionals who purchase bathroom and kitchen products. The representative will introduce the Vintage Pro program, enroll qualified customers, secure first orders, and develop repeat purchasing relationships.

The ideal candidate brings 1–2 years or more of outbound cold-calling sales experience, enjoys pursuing new accounts, and consistently follows through to turn conversations into sales.

Key Responsibilities

· Make proactive outbound calls to targeted businesses using assigned prospect lists and independent research.

· Identify purchasing decision-makers and learn about their current suppliers, upcoming projects, product needs, and purchasing volume.

· Explain the features and benefits of Vintage Pro, including eligible-product pricing, dedicated support, purchasing tools, and qualifying Rebate Credits.

· Guide qualified prospects through the application and account setup process.

· Use Vintagetub.com to help customers identify products and prepare accurate quote requests.

· Follow up on quotes, address objections, ask for the order, and secure new buying accounts.

· Conduct one-to-one customer onboarding through Microsoft Teams to build confidence with product selection and ordering.

· Learn the BondAI online design system and demonstrate how customers can use it to present bathroom designs and discuss product selections with homeowners.

· Develop repeat business by following up on completed orders and identifying the customer’s next project.

· Coordinate with the Vintage Pro sales team, customer care, and product specialists to support account transitions and resolve questions.

· Maintain accurate CRM records, including call outcomes, opportunities, quotes, account status, and scheduled follow-ups.

· Meet established daily, weekly, and monthly activity, new-account, and sales goals.

Required Qualifications

· A minimum of one year of outbound cold-calling sales experience; two or more years preferred. Candidates must have direct experience initiating sales conversations with prospective customers.

· Demonstrated ability to prospect, handle objections, follow up consistently, and close sales.

· Strong telephone communication, listening, and professional email-writing skills.

· Comfort working toward measurable activity and revenue goals.

· Strong organization and time-management skills, with the ability to manage multiple prospects and quotes.

· Experience documenting sales activity in a CRM system.

· Ability to learn product specifications, online ordering tools, and customer presentation software.

· Proficiency with email, Microsoft Teams, and basic spreadsheet applications.

Preferred Qualifications

· Business-to-business sales or professional account development experience.

· Experience selling building materials, plumbing fixtures, bathroom and kitchen products, or related home improvement products.

· Familiarity with Epicor Prophet 21 or a similar ERP system.

· Experience conducting virtual product demonstrations or customer training.

How Success Will Be Measured

Performance will reflect both sales activity and business results, including:

· Outbound calls and meaningful conversations with purchasing decision-makers.

· Qualified opportunities and completed follow-ups.

· New approved Vintage Pro accounts and first buying customers.

· Quotes converted into orders.

· Sales revenue, average order value, and profitability.

· Repeat purchases from newly developed accounts.

· Completed customer onboarding and BondAI training sessions.

· Accurate, timely CRM documentation.

Ideal Candidate

You are comfortable picking up the phone, starting conversations with unfamiliar prospects, and asking for business. You stay productive when customers do not answer or say no, take ownership of your follow-up, and build relationships that lead to ongoing purchases.

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person